Contact information

Contact Us

 

We’re here to help! Whether you have a question about your order, need assistance with your Warm Shoulder Massager, or just want to provide feedback, please reach out to the WarmPulse team using the contact methods below.

We strive to respond to all inquiries within 1 business day (Monday to Friday).

 

📧 Email Support

 

For all customer service inquiries, including questions about product features, returns, shipping, or technical issues, please contact us via email. This is the fastest way to get a detailed response.

  • Customer Support Email: warmpulsehelp@gmail.com

 

📦 Order-Related Inquiries

 

When contacting us about an existing order, please include the following information to help us assist you faster:

  • Your Order Number (e.g., #1234)

  • The Name the order was placed under

  • The Email Address used for the purchase

 

📞 Other Contact Methods

 

If you prefer to speak to a representative or if your inquiry is urgent, please use the following method:

  • Phone Support: 9890172579

    • Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM IST

 

📬 Mailing Address

 

For business correspondence, physical returns (only after receiving an RMA number from support), or other documentation, please use the following email address:

warmpulsehelp@gmail.com

Note: Please do NOT send returns to the mailing address above without first obtaining a Return Merchandise Authorization (RMA) number from our support team via email. Unauthorized returns may not be refunded.